Unable to get analytics
A user reported issues accessing analytics for their Anthropic Claude Team subscription, encountering an error stating their organization is not enterprise or team-level. Despite being the primary owner with multiple active users, the system only displayed analytics for two users and prevented access to their own data. After a lengthy interaction with customer support, the user was informed of a larger technical issue with no immediate solution. AI
IMPACT User experiences frustration with analytics access for a commercial AI product.