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AI companies criticized for providing poor customer support

The author of this post expresses frustration with the customer support provided by AI companies, suggesting they follow a "secret book" that mandates terrible support. They compare this experience to that of Razer, implying both entities have a similar approach to customer service. AI

Summary written by gemini-2.5-flash-lite from 1 source. How we write summaries →

RANK_REASON The item is a social media post expressing a personal opinion and complaint about customer support, not reporting on a verifiable event or development.

Read on Mastodon — fosstodon.org →

AI companies criticized for providing poor customer support

COVERAGE [1]

  1. Mastodon — fosstodon.org TIER_1 · [email protected] ·

    Is there some secret book out there that says if you’re an # AI company, you’re obligated to provide the most dogshit, absolutely unbearable customer support on

    Is there some secret book out there that says if you’re an # AI company, you’re obligated to provide the most dogshit, absolutely unbearable customer support on Earth? 🤔 I swear there has to be a hidden handbook somewhere 📖💀 and rule number one in it is probably: “Make support as…