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Amazon Finance uses generative AI to streamline regulatory inquiries

Amazon's Finance Technology teams have developed an AI-powered system using AWS services to manage complex regulatory inquiries. This solution leverages Amazon Bedrock with knowledge bases and retrieval augmented generation (RAG) to quickly find and synthesize information from vast, fragmented document repositories. The system supports multi-turn conversations with Claude Sonnet 4.5 and includes robust observability features to ensure accuracy and compliance. AI

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IMPACT Demonstrates how generative AI and RAG can automate complex information retrieval and synthesis for regulatory compliance.

RANK_REASON This is a case study of a company using existing AI tools to solve a business problem, not a new model release or core research.

Read on AWS Machine Learning Blog →

Amazon Finance uses generative AI to streamline regulatory inquiries

COVERAGE [1]

  1. AWS Machine Learning Blog TIER_1 · Balaji Kumar Gopalakrishnan ·

    How Amazon Finance streamlines regulatory inquiries by using generative AI on AWS

    In this post, we demonstrate how Amazon FinTech teams are using Amazon Bedrock and other AWS services to build a scalable AI application to transform how regulatory inquiries are handled. Each team using this solution creates and maintains its own dedicated knowledge base, popula…