User decries lengthy phone number update for service login

By PulseAugur Editorial · Summary by gemini-2.5-flash-lite from 1 source

A user expressed frustration with the login process for a service, possibly related to Citi, which required a 24-hour wait to update their phone number. The user questioned the implementation of AI in their systems, suggesting it might be hindering rather than helping the user experience. AI

Summary written by gemini-2.5-flash-lite from 1 source. How we write summaries →

RANK_REASON User complaint about a specific service's login process, with no broader industry impact.

Read on Mastodon — fosstodon.org →

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COVERAGE [1]

Mastodon — fosstodon.org TIER_1 · [email protected] · 2026-05-12 20:59

BUT WE ARE NOT DONE YET. They require a 24 hour wait to update my phone number. And the phone number has to be contacted by their system so that I can login. I

BUT WE ARE NOT DONE YET. They require a 24 hour wait to update my phone number. And the phone number has to be contacted by their system so that I can login. I SIGNED UP and SIGN IN a week ago! I don't know if the Citi devs need to stop using # ai or use more of it. But dang.

COVERAGE [1]

BUT WE ARE NOT DONE YET. They require a 24 hour wait to update my phone number. And the phone number has to be contacted by their system so that I can login. I

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