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UK study: 1 in 7 people use AI chatbots for health advice over GPs

A UK study from King's College London reveals that one in seven individuals are now using AI chatbots for health advice, bypassing traditional healthcare providers like GPs. This trend is partly driven by long NHS waiting lists, but raises significant safety and accountability concerns, as a notable portion of users reported deciding against professional consultations based on AI-generated information. Researchers and medical professionals emphasize the need for transparency, regulation, and trust in AI healthcare tools, warning that AI cannot replace the diagnostic capabilities and nuanced judgment of human clinicians. AI

Summary written by gemini-2.5-flash-lite from 1 source. How we write summaries →

IMPACT Highlights growing reliance on AI for health advice, raising concerns about safety, regulation, and the potential displacement of professional medical consultations.

RANK_REASON Study published by a research institution quantifying a new trend in AI usage. [lever_c_demoted from research: ic=1 ai=0.7]

Read on The Guardian — AI →

UK study: 1 in 7 people use AI chatbots for health advice over GPs

COVERAGE [1]

  1. The Guardian — AI TIER_1 · Tobi Thomas Health and inequalities correspondent ·

    One in seven prefer consulting AI chatbots to seeing a doctor, UK study shows

    <p>Exclusive: Doctors say ‘highly concerning’ poll highlights risk to patients of turning to AI for medical advice</p><p>One in seven people are using AI chatbots for health advice instead of seeing their GP, a UK study has found.</p><p>The poll of more than 2,000 people found th…