The traditional IT model is failing businesses by treating technology operations as a reactive function rather than a proactive strategic driver. This leads to issues like unmanaged SaaS sprawl, redundant applications, and critical security risks such as former employees retaining access to sensitive systems. Modernizing IT involves automating processes like onboarding and offboarding to improve employee productivity and security, and shifting focus from ticket resolution to business impact and ROI. AI
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IMPACT Discusses how automation in IT operations can improve business performance and security, indirectly impacting AI adoption by streamlining infrastructure.
RANK_REASON The article discusses industry trends and best practices in IT operations, offering an opinion on how the traditional model is outdated and what should replace it.
