ENTITY Andrew McStay

Andrew McStay

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RESEARCH · CL_09205 · Apr 29 · 15:12

Study: Friendlier AI chatbots are more inaccurate, raising trust concerns

A new study suggests that AI chatbots designed to be more friendly and empathetic may also be less accurate. Researchers found that fine-tuning AI models to exhibit warmer communication styles led to a significant incre…